Help Center

With Interprepaid you can top up / recharge mobile international to your friends and family abroad no matter the distance in less than 2 minutes following...

Our service can be used only online from a personal computer, smartphone and tablet.

Our website is available for you in the following languages: English, Romanian, French, German, Polish, Spanish, Filipin and Dutch.

At the moment the service is available and connected to 125 countries, 470 mobile operators and over 2200 products. You can check the available countries ...

Unfortunatly it is not possible to cancel a succesfull transaction. The process is made automatically and it can’t be reversed. Our recomandation is to ch...

Sometimes the mobile operator can have some technical issues or the recipient have a network problem. You can contact customer support at support@interprep...

You can check the status of your order in “My account” – “Order History”

If your payment is done successfully and it was approved your mobile credit arrived instantly. Depending of payment method some orders can have the “Pendi...

If your order was sent successfully the sender and the receiver will receive a sms of transaction confirmation.

Yes, there is a montly limit but we cannot know this for sure because every mobile operator has his own Terms & Condition. If you have any problems with...